REVIEW C. | 03/31/2021 8:56am
Beautiful condo, great location, responsive management.
REVIEW C. | 03/24/2021 9:05am
We have a lot of experience staying in rental properties in many places both inside and outside the US. Property location is great, the complex is beautiful, staff were very helpful, and workout room is well equipped, The only minor complaint was we arrived at dark and had no map to locate our unit in the complex. We found it, but it took awhile wandering around to found it. All that being said, the condo was beautiful and the kitchen by far was the best equipped we haver seen.
REVIEW C. | 09/16/2020 9:40am
Location, Location, Location... Within half mile from most major restaurants, museums, art galleries, etc.
REVIEW C. | 06/24/2020 11:13am
Extremely chill adult 2 bedroom condo accommodations near everything and walking distance from many restaurants and coffee shops. Great balcony for morning coffee and evening sunsets over the mountains. Big living space and fully equipped kitchen. Large master suite. Plenty of room for up to 6 including roll away.
REVIEW C. | 04/01/2020 11:13am
Despite the issues surrounding corona virus, we had a wonderful and relaxing stay. Wonderful staff (Andra and Paul), gorgeous unit (fabulous kitchen), clean and quiet. We will be back for the museums and galleries, but for now we have lovely memories of peace and quiet in a lovely place!
REVIEW C. | 01/03/2020 1:15pm
Staff were very helpful and friendly. The staff experience offered is usually 50%+ of the overall experience and we were pleased!
REVIEW C. | 09/18/2019 10:18am
Very nice ! Wish we were able to spend more time !
REVIEW C. | 06/20/2019 3:51pm
Everything was wonderful there but the units were only 2 bedrooms and the pool and spa amentaties were off premesis. We were able to use the pool at another facility. I would definteley return. Staff was wonderful just wish amenties were at the premesis.
REVIEW C. | 06/20/2019 3:50pm
Super convenient location, very conformable, clean and spacious accommodations, friendly staff. We felt at home having all the amenities available in the unit. Excellent stay!
REVIEW C. | 05/22/2019 9:24am
Love this property! Will definitely be back!
REVIEW C. | 04/10/2019 9:25am
Great stay! very convenient location. Andra was great and very helpful with local information. Wish there was on-site pool
REVIEW C. | 04/03/2019 9:17am
Very Cordial staff with helpful advice.
REVIEW C. | 03/27/2019 9:26am
We thoroughly enjoyed our stay at the Fairmont. We could walk to all the shopping and restaurants in Santa Fe. It was spacious and clean and overall a beautiful condo. The bed was incredibly comfortable and the bathrooms were large with double sinks and a great shower. We woke one AM to no heat and hot water and they immediately moved us to another unit which was even nicer and bigger. The staff was extremely helpful and apologetic! We would stay here again in a minute!
REVIEW C. | 11/28/2018 9:11am
We have already recommended this property to friends. We enjoyed it very much and have mentioned time and again since returning home that we miss being there. It was wonderful.
REVIEW C. | 08/22/2018 9:30am
This is a wonderful place to stay - one of my favorites! We try to stay in this unit each year. The finishes are exceptional and the unit always is exquisitely clean and inviting. It is close to the Santa Fe square and to all the places we love to visit. Security was never a concern. We were proud to entertain friends during our stay here.
REVIEW C. | 08/15/2018 9:09am
We had a great visit to Santa Fe and the location was great. I wish there was better lighting in bedroom and bathroom but everything else was wonderful.
REVIEW C. | 06/27/2018 10:13am
Enjoyed our stay. People in Santa Fe were all very warm and friendly.
REVIEW C. | 11/15/2017 9:49am
Wonderful home away from home
REVIEW C. | 10/13/2017 1:19pm
Only niggle was unreliable wifi
REVIEW C. | 09/27/2017 11:14am
Our unit was very spacious and comfortable. The furnishings and fixtures were top notch. We were able to walk to almost everywhere in town. We would love to return for another stay.
REVIEW C. | 08/23/2017 11:56am
Beya and Mary were wonderful and worked to provide us with everything they could to make our stay wonderful! Our unit was well furnished, beautiful, and exquisitely clean. We are planning to try to stay in this property every year at this time. Thank you for a wonderful stay.
REVIEW C. | 07/26/2017 1:34pm
Manager came out at night to get our TV working!
REVIEW C. | 07/12/2017 8:59am
The office staff was wonderful. They made us a dinner reservation, and even found us an emergency dentist, who was great. The only problem we encountered was a severe ant problem in our unit. Both of us got bit several times while on the couch. There was a large trail of ants coming into the family room. There were a few in the kitchen. Also, we had some in our bed upstairs, as well as many in the upstairs bathroom. They did call out an exterminator, who took care of everything. It was just uncomfortable for 2 days and 1 evening, though. Everything else was great about the property.
REVIEW C. | 06/21/2017 9:18am
I have been to El Corazon in the past. It is a beautiful property. Our unit needed updating. It was not as nice as the last time that we were there 3 yrs. ago. I suggested that they update the unit.
REVIEW C. | 04/12/2017 1:39pm
Awesome, awesome, awesome staff!!
REVIEW C. | 01/18/2017 11:25am
The heating system uses a strange boiler system that requires that the heat never be set lower than 68 degrees. We like to sleep cooler than that. If you set the thermostats to say, 66, the system locks up and there is no heat or hot water when you wake up the next morning. Requies a reset on the outside boiler and a 2-hour wait for hot water. If you open a window to make it cooler in the bedroom, the thermostat set to 68 makes the heat never stop running making it even hotter! Very annoying.
REVIEW C. | 11/09/2016 9:45am
The staff were exceptional especially Bryan. They were prompt in answering our questions and taking care of our needs. We look forward to returning to Santa Fe--could spend days exploring the area. If I were rich I would have a home there.
REVIEW C. | 06/29/2016 9:36am
This is our third stay at the Fairmont El Corazon in Santa Fe. It is immaculate, the personnel are friendly and helpful and it is walking distance to the Plaza and many excellent restaurants. I'm sure we will return again.
REVIEW C. | 06/08/2016 9:31am
The office was closed when we arrived. The concierge never reached out to us and we were there a week. The personalized letter in our condo stated there was daily housekeeping between 9 - 2. There was NO HOUSEKEEPING at all. We were informed after arrival that housekeeping was an additional $50 per day. We did see the housekeepers cleaning a unit and they had several children with them that ran up and down the stairs for the hour they were there. This is our third stay here - we always had housekeeping before.
REVIEW C. | 06/08/2016 9:31am
I very much like El Corazon , in general , but I did not like the specific unit ( #49 ) that we stayed in. It was an upstairs unit ( 15 very steep steps up & or down ), which was not practical for 3 67 year old women ! Location & staff were great !
REVIEW C. | 07/06/2015 1:26pm
Wonderful location , very helpful with reservations, very nice , clean & attractive.
REVIEW C. | 05/13/2015 9:21am
We loved the Fairmont property. Would return to Santa Fe any time, but no more trains! The Farmer's Market and Plaza were great. The fact that Uber drivers are readily available was a plus since we didn't have car. Thank you for accommodating us!
REVIEW C. | 11/19/2014 12:49pm
The discount program with numerous local restaurants was a definite plus. We have stayed in a number of other places in Santa Fe over the years, but El Corazon is the best experience ever!
| 09/24/2014 2:47pm
This resort offers the Fairmont Hotel quality levels in an ownership resort setting. The concierge services were exceptional, hospitable and necessary given the range of opportunity in Santa Fe. Much appreciated!
| 07/09/2014 10:26am
This Fairmont Resort sets the standard of excellence bar very high. The accommodations were high end, comfortable with a kitchen you could cook a holiday meal in. The proximity to Santa Fe's art scene and museums allowed us to leave our car in the parking garage almost everyday as we walked to most sights. We plan to return again and again.
| 07/07/2014 12:04pm
Great Location. Was within easy walking distance of many great restaruants, galleries, and nice botique shops. Well kept nice condo unit as well. Great service and support at the property. Overall excellent place.
| 06/25/2014 2:46pm
This is a lovely property which is walking distance to many restaurants, shopping and museums. The staff and service are exceptional. We love staying in Fairmont Heritage Place properties.
byron p. | 09/04/2012 8:16pm
Very nice place. Relaxing walk to downtown art shops and restaurants. Nice accommodations and great staff. Will return. Byron P
| 08/21/2012 1:48am
Very impressed with the property and its proximity to downtown Santa Fe! It is a smaller AND private property which was excellent for our desire to visit the downtown historic places. Hope this property will have availability again.--Philip F.