Q: I am not able to travel on my vacation exchange. May I rent it to guests?
A: No. The Terms and Conditions of The Registry Collection® program prohibit members from renting accommodations that the exchange guest doesn’t actually own, because this space is owned by the depositor of the interval. If you wish to have friends or family travel on your vacation exchange, you may call The Registry Collection program and we will be glad to add a Guest Certificate to the vacation.
Q: I want to vacation for several consecutive weeks, back-to-back at the same property. Will I be able to confirm them all at the same time?
A: Not usually. As an exchange company, we accept Member deposits for exchange between 365 and 90 days in advance their requested dates—consecutive weeks may not be available at the desired time. We will, however, continue to search until 14 day before your start date. If the time is available you can certainly confirm consecutive weeks.
Q: Why isn’t the property available on the check-in day I want?
A: Our Properties offer varied check-in dates that are set by the property. When members call to deposit their time, The Registry Collection program must honor the check-in day set by the property because the next owner will be checking-in the following week. This is why we are not able to move check-in / check-out days even one day later. If you need to arrive late to a property, we would be glad to let the property know of your late arrival, however, you will be required to check-out on the originally scheduled day.
