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How To Exchange

Making an exchange reservation is simple. It requires four steps:

1. Deposit your Interval for Credits.
2. Decide where you want to go.
3. Use your Credits to make a reservation.
4. Pay the exchange fee.

Call Your Reservation Consultant
Our Reservation Consultants will assist you with every step of the process. They are there to answer your every question about deposits, Credits, and reservations. What’s more, they can help you choose your ideal resort destination and let you know about special offers.

Understanding Credits
The Interval of time you deposited is worth a designated number of Credits in The Registry Collection® system. The same is true of the Intervals of time at every other property in the Portfolio. These Credits are how you make an exchange reservation for a holiday at any of the other properties in the Portfolio.

Depositing An Interval
This is how you gain Credits in order to make an exchange reservation. You may deposit Intervals from your resort anytime 303 to 90 days in advance of the check-in date of the interval you are depositing. Intervals can only be deposited in increments of 7 nights unless otherwise noted.

Making the Exchange Reservation
Once you make a reservation for a property in the Portfolio, you exchange your Credits to complete the transaction.

What happens when the Credits for my Interval are more or less than the Credits required for the holiday I want?
In some cases, you can make multiple reservations for one deposited Interval. In other cases, you may need to deposit multiple Intervals to reserve one Interval from another resort. You may even borrow Credits from next year. The system is flexible and you get to choose how you use your Credits. Reservations are always in 7-night increments unless otherwise noted.

Making an exchange reservation is simple. It requires four steps:

1. Deposit your Interval for Credits.
2. Decide where you want to go.
3. Use your Credits to make a reservation.
4. Pay the exchange fee.

Call Your Reservation Consultant
Our Reservation Consultants will assist you with every step of the process. They are there to answer your every question about deposits, Credits, and reservations. What’s more, they can help you choose your ideal resort destination and let you know about special offers.

Understanding Credits
The Interval of time you deposited is worth a designated number of Credits in The Registry Collection® system. The same is true of the Intervals of time at every other property in the Portfolio. These Credits are how you make an exchange reservation for a holiday at any of the other properties in the Portfolio.

Depositing An Interval
This is how you gain Credits in order to make an exchange reservation. You may deposit Intervals from your resort anytime 365 to 90 days in advance of the check-in date of the Interval you are depositing. Intervals can only be deposited in increments of 7 nights unless otherwise noted.

Making the Exchange Reservation
Once you make a reservation for a property in the Portfolio, you exchange your Credits to complete the transaction.

What happens when the Credits for my Interval are more or less than the Credits required for the holiday I want?
In some cases, you can make multiple reservations for one deposited Interval. In other cases, you may need to deposit multiple Intervals to reserve one Interval from another resort. You may even borrow Credits from next year. The system is flexible and you get to choose how you use your Credits. Reservations are always in 7-night increments unless otherwise noted.

Change of Plans?
Should you need to reschedule your stay, please consult the table below to see how some or all of your credits may be reinstated.

Cancellation ImpactHow far in advance do you cancel?Exchange Fee Refund AmountExchange Credits Reinstated
The Registry Collection® Portfolio30 days or moreAll but $75 USD refundedAll Credits reinstated
Less than 30 daysNon-refundableAll Credits reinstated
Cancellation ImpactHow far in advance do you cancel?Exchange Fee Refund AmountExchange Credits Reinstated
The Registry Collection® Portfolio30 days or moreAll but $75 USD refundedAll Credits reinstated
Less than 30 daysNon-refundableAll Credits reinstated
Associate ResortsPolicies vary depending on the origin of the reserved asset. In some cases transaction fees will be non-refundable. Additionally, Credits may be non-refundable up to the full amount used in some instances.