Q: How do I increase the likelihood of exchanging through The Registry Collection program?
A: Depositing your week and submitting your vacation request as early as possible, having flexibility in terms of travel dates and alternative locations, and being open to a variety of travel experiences help to increase the likelihood that you will find an exchange. Please discuss the ongoing waitlist option with your Reservation Consultant to increase your exchange abilities further. Don't hesitate to call, we are here to provide you with vacation planning advice.
Q: Why are my deposits final transactions?
A: As soon as your deposit is verified by your home property, it is immediately available for exchange and is able to be immediately reserved by another member to satisfy their vacation request. Members' deposit of their ownership weeks is how we send members of The Registry Collection program on their dream vacations! Therefore, it's important that you (as well as the owners of the properties that you may be interested in) deposit your week as soon as you know you'd like to vacation somewhere else.
Q: Does The Registry Collection program have any travel-related options for me if I choose not to deposit my week?
A: Absolutely! As a member of The Registry Collection program you have access to several non-exchange, luxury travel-related service providers known as Collection Partners. These companies provide special pricing, added service benefits and unique opportunities that are consistent with a vacation experience in The Registry Collection program. Please call one of our Reservation Consultants to take advantage of the relationships that have been established to be connected with one of our Collection Partners today!
Q: What are the benefits of being on a waitlist?
A: The Registry Collection program exchange process works on a first-come, first-serve basis. Members deposit their intervals at varying times; therefore, being on a waitlist allows us to offer a member available inventory that they are interested in as it comes into our system. Finally, members on the waitlist do not have to repeatedly call The Registry Collection program to check availability. Remember, you may request to be placed on The Registry Collection program's waitlist 365 days prior to your desired travel date(s).
Q: How do I view available locations on The Registry Collection program website? Is it real time availability?
A: We offer a great tool on our website that allows you to preview a sample of available luxury travel experiences. Log on to our website homepage (www.theregistrycollection.com). In the lower left corner is a link titled "Click Here to view a sample of current availability." This will display a date range of availability by property. Although this is not updated in real-time, it is a snap shot of availability at the start of each business day. Many members have found this to be a helpful vacation planning tool.
Q: How far in advance can I book reservations or begin an ongoing waitlist?
A: Members can reserve vacations, or begin an ongoing search if the desired location is not immediately available, up to one year in advance of the check-in date. We encourage our members to plan one year in advance to have the most success in obtaining their desired vacation.
Q: How will I know when a vacation opportunity becomes available from a waitlist?
A: All waitlists are managed through our computerized database which continuously searches to find you the vacation opportunity that meets the criteria indicated to the Reservation Consultant. This is monitored on a daily basis and as soon as your vacation becomes available, a Reservation Consultant will either telephone or email you—whichever you prefer—with the details.
Q: Am I able to make reservations on www.threregistrycollection.com website?
A: Currently, The Registry Collection program's website is non-transactional. We are constantly enhancing our website to meet our members' needs and plan to continue to do so. The website is an excellent resource for planning your next vacation! There are detailed profiles of the properties within our portfolio (several which include video vignettes) as well as periodic snapshots of availability. To obtain the most current availability and travel advice, reserve your next vacation, and receive information on your benefits as a member of The Registry Collection program, please contact our Reservation Consultants at (800)548-2300. We are just a phone call away!
